Commitment to Quality
Our goal is to exceed our customer’s expectations. We believe in accountability for unmatched service and results. We are a privately owned, non-franchise business that truly strives for perfection. In fact, we guarantee it. What sets us apart is that when mistakes happen, they are addressed and corrected immediately . . . 24/7/365 with no excuses. Our quality control system requires that all services be scrutinized through routine inspections, ensuring accountability at all times. The job isn’t complete until you say it is!!
At ProCare, we know the importance of professional communication. That’s why each ProCare customer is assigned a “single source” contact person who is responsible for central oversight of each customer’s requirements. Doing so aids in consistent support, follow-up and customer satisfaction. All ProCare employees, supervisors and officers are available 24 hours a day via phone, e-mail or SMS text. Furthermore, each new customer is given a ProCare “Cleaning Request Log.” This log is placed in a cleaning closet or common area so any employee can point out something that needs attention or make a special request. Staff is trained to read the log first upon entering a facility to and to address all requests recorded in the log first.
How We Clean
ProCare is “green” by nature. Our experience has found that the best cleaners are "green cleaners" anyway. We are proud to use Envirox products for their superior results and environmentally friendly nature. Click here to find out more about Envirox products. We are also proud to use the Rubbermaid Hygen Microfiber System at all of our facilities. The Rubbermaid Hygen Microfiber System has proven to be so effective that over 6,000 hospitals worldwide have adopted it and more are being added daily. Our comprehensive Rubbermaid training program makes us the right choice for cleaning any type of medical facility. Click here to learn more about the Rubbermaid Hygen Microfiber System. All of our employees are trained in green cleaning best practices and regularly use:
- Environmentally preferable products
- Microfiber systems
- Floor matting
- HEPA/ULPA vacuums
- Specialized chemical dispensing systems
Click here for 25% off coupon on 1st month's cleaning
Procare Professional Cleaning - P.O. Box 2078, Georgetown, TX. 78627-2078